1. Introduction
Welcome to Genexsis IPTV! By using our services, you agree to abide by the following terms and conditions. Please read them carefully.

2. Service Description
Genexsis IPTV offers IPTV services on a subscription basis, granting access to television channels, live broadcasts, and other video content streamed over the internet.

3. Subscription and Payments

• Subscriptions are available on either a monthly or yearly basis.
• Before subscribing, customers are required to test the service to ensure it meets their expectations. Testing is mandatory prior to any payment.
• We do not collect payment information directly. Payments are managed externally through WhatsApp or the provided support email (support@genexsisiptv.com).
• By subscribing, you agree that all payments are final and non-refundable, regardless of whether the service was tested before payment.

4. No Refund Policy
All payments are final. Whether you choose to test the service or not before subscribing, no refunds will be issued. By completing the subscription, you agree to this policy.

5. Account Responsibility
You are responsible for keeping your username and account details confidential. Genexsis IPTV is not liable for any loss or damage resulting from the failure to secure your account.

6. Communication
All official communication and support inquiries must be conducted through WhatsApp or via email at support@genexsisiptv.com.

7. Modifications to the Service
Genexsis IPTV reserves the right to modify, suspend, or discontinue its services at any time, with or without notice. We are not liable for any changes or service interruptions.

8. Limitation of Liability
Our services are provided "as is" and "as available." Genexsis IPTV does not guarantee uninterrupted service or the accuracy of the content provided.

9. Contact Information
For any questions or support, please contact us at support@genexsisiptv.com.